How do I connect the Star TSP654IISK Sticky Label Printer to the square register?

As the title says, I'm having trouble connecting the Star TSP654IISK Sticky Label Printer to the square POS register. I bought this printer from the square website and I used an ethernet cable to connect the Printer to the Hub that came with square. I was getting a flashing error light and was not able to find the printer in the Settings.

829 Views
Message 1 of 2
Report
1 REPLY 1

Hi Vincenzo99,

 

If you have not already done so, contacting Square's Tech Support would be your next step.  Unless another Community Member has experienced the exact same issue and has found a resolution, I'm sure that someone here can help however, Tech Support would be your choice.  Just a suggestion from personal past history.

 

jk

799 Views
Message 2 of 2
Report