How do I connect Messenger with my Store if this problem occurs?

[Tovo]

Hi, I was just setting up my messenger and connect it with my store but I met a problem. They say I might not be connected to Facebook (which is not true), and I believe it has to do with the website and not me, otherwise I need help.

Here is a screenshot :

[kellyj]

@Tovo

Hi again! Did you get this working? We're not experiencing any current outages with the integration, so I want to make sure this is working for you.

[Tovo]

It is working know, thank you though!

[kellyj]

@Tovo

Glad it's working for you!