How can I input Australian business information to set up Square for my Australian business?


I am trying to set up Square for my business in Australia, primarily to allow clients to use credit card payment, via a link on our website, to pay invoices.
Each time I go into the set-up menu to provide the basic information Square requires, the system asks for US information - specifically a US phone number, and an "Employee Identification Number", which are not relevant for Australian business, so I cannot move complete the first page of Set-up.
Is there a different, Australian, data input page? How can I access this to get started?

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Square Champion

Hey there @Roundingmark.. I see you are US-based.  Are you trying to do this on US soil using US servers?  If so, I'm betting that is the issue.  By chance, have you tried using a VPN to make it look like you are accessing Square servers from AU?  I'm not sure it will work, but it's worth a try.  And, if it doesn't, come back here and say so.  I'll tag the Community moderators.  

 

Also, you might try contacting Square Support.  They should be working today.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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