What I meant by “did this ever go anywhere” was that I was replying to a post from over a year ago and it was suggested to be added to a request to fix. It’s not really an error issue. It’s the way you have it setup.
As I mentioned in the example above, If you have a tab, say $100, and you do a split payment, let’s say $50 on a gift card and the rest on a credit card, the suggested tip on the credit card slip (when you have the tip guide turned on for printed receipts) only calculates on the balance after the GC has been applied. So is this scenario, It’s a $100 guest check, a $50 gift card is applied, then when the guests pays the rest on their card, their credit slip has the suggested tipping set to 18%, 20% or 22%. Those percentages are based off the balance of $50. So, when the guests pays and gets the credit slip back for their $100 tab and just checks the 20% box, they’re tipping $10 and not $20.
It appears it’s setup for the same scenario as if two people split the tab on two credit cards. They would each get a credit slip for $50 each and if they both checked 20% they both would tip $10. But in a gift card scenario, when the full balance of $50 gift card was used, there’s no tipping on that half of the tab. and then the balance is on their credit card slip and that calculation is only done on half of the check. Make sense?
