Hi @Jillianreynolds, very sorry to hear you're running into this.
Is your account new? Could there be any chance that when you created your account there was a typo in your email address? That's usually the common cause of issues like this.
I'd double check you have received emails from Square in your inbox first of all.
From there, we have a list of troubleshooting steps for this here, please run through them when you can.
If you still can't log in, please call our support team directly, we don't have access to your account here on the Community, unfortunately.
Please let me know how it goes.
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
