Expired website certificate

[tec2021]

Hello,

I've just discovered we are locked out of our website. Its saying 'This Connection is Not Private' and that the website certificate has expired.

I'm lost.. Can anyone please walk me through this?

[Seamus]

Hey @tec2021,

Thanks for getting in touch and sorry to hear you're having trouble with your web certificate.

Are you still seeing any issues now? One possible quick fix I can think of if to perhaps unpublish then republish the site, though if you don't have any luck it'd be worth contacting our support team to see if they can work out what's happened here!

You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other"" then "I don't see my issue"

4. Click "Message us" or "Email us"