Error pairing device

[ChorusFrog]

For the last couple of days I have been unable to get my card reader to pair with my android tablet. I have gone through all of the troubleshooting steps including removing and reinstalling app, forgetting device from Bluetooth, and resetting the reader, multiple times. None have worked. What next?

[JJ_]

Hey @ChorusFrog

If you have completed all troubleshooting steps with no success, I would suggest you reach out to our support team for them to confirm your next steps. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨