Epson TM-M10 with Square Register

[deejtc]

I'm using the Square Register with an Epson TM-M10 printer that's connected by USB. The printer will intermittently stop printing tickets and the only way to get it to start working again is to restart the Square Register. The Register is updated every night and the TM-M10 is listed as a compatible printer, so I'm not sure why this keeps happening. It is very frustrating because it, inevitably, happens at the worst possible times. Please help! Thank you.

[JJ_]

This sounds like a good situation for our Hardware team to look at, @deejtc

They can take a look at your Square Register with you to help shine a light here. Please reach out by phone when you have a moment by logging into your Square account and heading here.