EFTPOS Payments through WOOCommerce?

[septicscience]

An online transaction through WOO Commerce has been declined "Unknown error" - customer using an EFTPOS debit card.

Should this be possible with the new update?

Many thanks

Mark

[VanKalkerFarms]

this seems to be an Australian post, @Seamus can you advise?

[Seamus]

Hey @septicscience

To make an online transaction, you'd need to be using a Visa, MasterCard or American Express branded card. EFTPOS-only cards that draw directly from your savings/cheque account are not actually able to be used for "card not present" transactions - eg paying over the phone or online.

This isn't a Square-specific thing, this is how these cards work - no EFTPOS card is able to be used for online transactions, you'll need a credit card or Visa/MasterCard debit card for that!

Hope this helps, let me know if you have any questions, or feel free to call our support team on 1800 760 137 to look further into transaction specifics!