Do payment attempts show on invoice history?

[Gilliangetaway]

Hi! 

I have a soon to be ex client who is consistently late to pay. They are now in three months of arrears. She keeps telling me she has tried to pay but the invoice is failing…I am not buying it and the time stamps that the invoices have been viewed is not matching up! I just wondered if failed payment attempts show on the invoice tracking, so that I can know with all certainty if she is lying or not. 

[Donnie-M]

@Gilliangetaway Go to your reports in your online dashboard.  You want the "Transaction Status" report.  This shows your declines and everything.  I would be real leary of chargebacks for this one.  If you could get her in person to dip or tap a card that would be wonderful.  But I think you are doing the right thing.  Sometimes it is ok to fire customers.