Do I have the right to get my product back, if the customer disputed the charge and won??

Do I have the right to get my product back, if the customer disputed the charge and won??

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Square Champion

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Hey there @rogness.  That’s a legal question and one that has different answers in different states.  We are not permitted to offer legal guidance or advice here in the Seller Community, per the Square TOS.  You’ll need to contact your attorney to figure out how to proceed.  Good luck!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

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Hey there @rogness.  That’s a legal question and one that has different answers in different states.  We are not permitted to offer legal guidance or advice here in the Seller Community, per the Square TOS.  You’ll need to contact your attorney to figure out how to proceed.  Good luck!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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