Solved: Discount Code

rich872 · ‎09-11-2023

Where do I create the coupon code below (circled in green in pic below)? I set one up for online store item but that does not work when people purchase an item going through the normal square checkout (below), not through the online store...

TheRealChipA · ‎09-11-2023

@rich872 Correction. The path is Desktop > Items & orders > Items > Discounts

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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TheRealChipA · ‎09-11-2023

Hi @rich872 Coupon codes only apply online, as you’ve found out. To use the same discount in person, you’ll need to go to Dashboard > Items and add a new discount. You can give that discount the same code for tracking purposes.

FYI - I, and others, have suggested to Square that it would be amazing if they merged these two into one master list. But currently that is not available.

Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheRealChipA · ‎09-11-2023

@rich872 Correction. The path is Desktop > Items & orders > Items > Discounts

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!