Delilabel Integration

CordellMartin · ‎05-21-2024

Regarding adding Delilabel to Square -

Added the app, in App integrations says 'connected,' when I click 'launch' the next page tells me its syncing Marketsquare, should be done in a few minutes, as of three days ago.

Submitted ticket to Square, still waiting for response.

Is this a common issue others have encountered or a simple fix I'm missing?

Thank you for your time, appreciate it!

TheRealChipA · ‎05-22-2024

Hi @CordellMartin. Sorry to hear you are having issues here. Hopefully another seller has some suggestions. However, in general, if a third-party app is not working there isn’t much we can do here. Square provides the integration tools but the third-party developer is responsible for its functionality. You’ll need to contact DeliLabel to see if there are issues — either in general or with your specific account. Most likely, it is something simple with your setup. I’m not seeing any chatter on any boards that it is down or having system-wide problems.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

RobynR · ‎05-22-2024

Hey @CordellMartin,

Thank you for being a valued member of our Community.

I echo @TheRealChipA's sentiments and would like to add the following points:

For any inquiries regarding Deli Label, it's best to contact them directly. Most questions can be answered in their Support Center, or you can reach out to their team at [email protected] or by calling +1 (484) 772-3121.