@Daddydozer661 ;
As I see this is your first post on the forum let me welcome you here.
Without more information we can not help you.
Which device are you using to enter the transaction on?
Do you have internet with that device?
Is your account fully setup?
Are these your first transactions?
What is your procedure for trying to get an approval?
You may want to read this on how to take a pament with Square:
5672-accept-payments-with-the-contactless-and-chip-card-reader
If you need more help please ask here
Keith
Owner
Pocono Candle
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Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
