@MARIOCHAVEZ Is the charge still pending? or has it actually posted? When it is pending, no one can do anything till the hold falls off, and that is more up to your financial institution. As far as an individual business? I would just dispute the duplicate charges with your financial institution. Square doesn't intervene in individual square accounts on these forums unless you are the business itself from my experience. This at least applies to US institutions.
Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com
Square AI Champion | Using Square since July, 2017
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