Daily Taxes Report showing wrong data

[thejd99]

The Taxes Report, when I select "Daily" only shows the Tax amount, not Taxable Sales.  If I run it Summary, it correctly shows Taxable Sales and Tax Collected.  But, when I switch to Daily it shows

Taxable Amount  $(what is really tax collected)

New Jersey         $(tax collected again)

Total                    $(tax collected again)

So I have a report that lists the amount of Tax collected 3x and not Taxable Sales.  I need Taxable Sales to properly report to the State.

PS - the header of the report properly shows Taxable Sales, Non-Taxable Sales for the entire period.

[Kassi_]

Welcome to the Community, @thejd99 - 

Are you unable to use the Summary report for your tax purposes? 

Another option would be to create a custom report on your Dashboard under Reporting. 

I will keep an eye out for your reply👀. 

[thejd99]

I suppose I could use the Summary report to do the Tax reporting that I need.  But I would prefer to have the detail available in case there is an issue, it would make it easier to reconcile.  Am I right that the Tax Report is showing the wrong data when it is run for Daily?  Or is it just me?

[Kassi_]

@thejd99 - 

I don't have access to look into something this account specific, but I can recommend reaching out to our CS Team directly for them to look. They will have the access to do so. 

You can use this phone number: 1-855-700-6000 Monday to Friday from 8am to 8pm.