We do folk art shows where we sell pottery. 95% of our sales come in a very hectic 2 - 3 hours after the show opens. In the past our Transaction report gave us the cc# and the customer last name, which we use to reconcile with our mailing lists. There is simply no time to collect these names at the pos, and they are no longer included with the transaction report. Is this a new customer privacy feature or can I change my settings to include it?
We used “tap to pay” for the first time at our last show, each transaction simply showed “unknown name” along with the last 4 digits of the cc#. Will our old chip reader capture these names?
For us, putting a name to a sale is pretty important.
