Customer changed their mind after transaction was made. How do I edit the transaction?

[IanPizza]

Customer changed their mind after transaction was made. How do I edit the transaction?

[Seamus]

Hey @IanPizza,

Thanks for getting in touch.

Transactions can not be altered once they've been finalised unfortunately.

In order to change this you'd need to refund the transaction, then place another.

Sorry I can't be of more help here!