Credit card tip being assigned to cashier, not who the ticket was assigned to...

When the cashier processes a credit card payment for a ticket that has been assigned to another employee, the cashier is getting the credit card tips in her paycheck instead of the employee the ticket was assigned to. This is not how it has been working since I started using square. This started around 08Aug2024. What has changed? How can I change it back.

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Square Community Moderator

Solution

Hello @Clydes, I understand having this feature disappear is frustrating. 

 

There was an update that was released today to address this. Please make sure your app is updated to 6.50. 

 

If you still continue to have any issues, let me know. 

MayaP
Square Community Moderator
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Square Community Moderator

Solution

Hello @Clydes, I understand having this feature disappear is frustrating. 

 

There was an update that was released today to address this. Please make sure your app is updated to 6.50. 

 

If you still continue to have any issues, let me know. 

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
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