Contactless device

Contactless device pairs with tablet but when try to test it top orange line says no internet.  We have Verizon so should be connected at all times. 

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Galaxy Tab A 8 doesn't want to connect to contactless device.  Tablet not supported?

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Hi again @tldraader👋

You'll want to look for your exact device using this tool - there are a few different versions of the Galaxy Tab A.
If yours is this one, it looks like it is not compatible with the Square Reader for contactless and chip.

 

I've gone ahead and merged this post with the questions you posted later in the day, so we can keep our conversation all in one place!

Valentina
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Contactless device pairs with tablet but when try to test it top orange line says no internet.  We have Verizon so should be connected at all times. 

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Hi again, @tldraader - just a quick housekeeping note. I've merged this post into your other duplicate post from earlier.

 

We will keep an eye out for your response!

Joe
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Hi there, @tldraader - thanks for once again reaching out to us here on the Seller Community! 

 

If your device is using a mobile network, your device can still have spotty connection to the Square Point of Sale app due to strength of service in a particular area. 

 

Can you confirm signal strength in the area you use your POS app? 

 

Also, here is a helpful guide that may assist with troubleshooting.

Joe
Community Moderator, Square
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