Constant bugs and speed issues

This is my first time using Square and we keep running into bugs and now the site is extremely slow.

 

Bugs:

  • Showed item prices as "$nan"
    • Resolved on it's own
  • Shipping unavailable when customers entered any address
    • Seems to be an issue where states get unchecked by default sometimes when you add a new shipping profile
  • On shirts it was loading an individual image for every color and size separately then changing back to the default one each time the size was changed
    • Resolved on it's own

Sluggishness:

The site is ridiculously slow on any device and any connection. 

 

https://www.anglerwoods.com/ 

 

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Square Community Moderator

Hey there @anglerwoods,

We are sorry this has been your beginning experience with Square. I understand this is frustrating! In order to better assist we would need to take a deeper dive into your account and website settings. For account security, we cannot discuss that information here. I would recommend you reach out to support at 1-855-700-6000 squ.re/contactsqsupport so our team can take a deeper dive into what is going on.

 

If you need anything else feel free to reach back out. 

 

 

MayaP
Square Community Moderator
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