Checkout link not giving me the name of customers anymore

Hi, I've been using the same online checkout link/payment button on my website for quite a while but recently it started not giving me the information it used to about my customers. The custoemr names stopped being in many of the emails about the transactions and in the most recent payment today I can't even see the name of the customer who paid; when I go to transactions on the Square website all I have is the last four of their credit card number which isn't helpful for verifying which customer actually made the payment. Has something changed that I should be aware of and/or what do I need to fix on my end? Thanks

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I found the customer name by going to items and orders

 

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Square Community Moderator

Hey there @tfinnerty and welcome to the Seller Community

 

Our engineers are of this situation and have worked on a fix to address this situation. If this problem still persists, you will want to reach out to our support team here.

JJ
Community Moderator, Square
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