Cash drawer doesn't open after a transaction

How can I restore "open drawer" tab to Till touchscreen

 

 

 

 

 

 

 

 

The title of this thread has been edited from the original to make it more accessible to other sellers with similar queries: Till touchscreen.

 

 

 

 

 

 

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Point of sale cash drawer not opening

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Alumni

Hi @RonG, thanks for posting and welcome to the Community 👋.

 

I'm sorry to hear you're having issues with your cash drawer. I'd be happy to help you solve it!

 

Could you give me more details about your setup:

  • the Square hardware you're using (if you're not sure, you can find your hardware on squareup.com)
  • the brand and model of your cash drawer

 

You can also follow the troubleshooting steps outlined on our Support Centre.

 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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