Can you edit tips after they have been settled?

HDB · ‎08-08-2020

[The title of this thread has been edited from the original: TIPS! How to add after transaction]

We just started using Squares Teams Plus Feature to track tips to our waitstaff. If our staff makes an error in tracking the tip, how do we fix that? Thank you.

Alex_ · ‎08-09-2020

Hello @HDB,

Thank you for posting in the Seller Community. Welcome.

Great question! Once a tip has been added to a transaction or settled, you can no longer go back to it or make any adjustments. Also, you only have 36 hours to settle the tip after the transaction has been processed.

Please let me know if you have any other questions by replying to this thread.

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
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View Solution >

Alex_ · ‎08-09-2020

Hello @HDB,

Thank you for posting in the Seller Community. Welcome.

Great question! Once a tip has been added to a transaction or settled, you can no longer go back to it or make any adjustments. Also, you only have 36 hours to settle the tip after the transaction has been processed.

Please let me know if you have any other questions by replying to this thread.

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.