Can't select business type on PPP application?

[Fotm2014]

On the ppp application, you are required to select a business type.  When I try to do the drop down, there aren't any options.  It also won't let me move forward without a type selected.  Please help!

[Verbum]

I have the same problem.

[brigid]

same here!!!

[runner1728]

I had the same problem!  I'm glad I'm not the only one as I kept signing in and out of my account thinking it was something just with me.

[Verbum]

Try with your iphone

[Verbum]

Use your iphone. It work in your iphone

[Fotm2014]

Thank You so much!!  It worked when I did the application on my phone.  Also, it works on android phones(-:  Thank You!!

[isabelle · Accepted solution]

Hey everyone!

This is a known issue that we're working hard to resolve. Please ensure you're selecting a business category first, prior to selecting the business type.

Thank you so much @Verbum for providing the workaround of submitting the application on your iPhone or Android mobile device.

I passed it along to our Engineering Team, and our Customer Success team. 

[TV3370]

I have been having a problem with completing the business information section particularly the business type drop down button. Has anyone experience this issue and can someone assist in this process? Greatly appreciate it....

Thanks

[Ddrain]

My application cannot be completed because where I am supposed to fill in my business type, the drop down box does not come down, Just keeps saying "Select Valid Business Type", therefore I cannot proceed, 

I placed a call and left my info on there as well.

What can I do ???

[Tacoandchoco]

I have the same issue.

[isabelle]

Hey @Ddrain  and @Tacoandchoco-

Thanks for posting in the Seller Community.

This is a known issue that's occurring with the PPP application. Take a look at the best answer in this thread for a workaround until we have completely resolved this issue. Thanks again. 

[Bswoz]

When filling out the loan application, I am able to get to the point that I designate my business, however when it asks me business type it does not give me any options to select.  Only the shows the word select.  

[isabelle]

Hey @Bswoz-

This is a known error occurring with the PPP application. Our Engineering Team is still implementing a fix. Please take a look at the best answer in this thread in the meantime. There's a solution there that will allow you to move forward with the application. 

[jess79]

I am applying for the paycheck protection program for my business. I am almost done, but the drop doen box under business type does not open up. I dont want to time out again

[isabelle]

Hey @jess79-

Thanks for posting in the Seller Community.

This is a known issue that's occurring with the PPP application. Take a look at the best answer in this thread for a workaround until we have completely resolved this issue. Thanks again. 

[EliteTruckLLC]

Is anyone having issues turning in PPP Application? I am getting stuck at the Business Entity Select button. There is nothing there and it will not let me proceed.  This is where they are asking for your personal and business info. Thanks

[Joe]

Hi there, @EliteTruckLLC - thanks so much for taking the time to reach out to us here on the Seller Community. 

It looks like you are not the only one to experience this issue. I've merged your post into an existing thread of Sellers who have reported this as well. Take a quick look at Isabelle's Best Answer for more details and some suggested workarounds.

Let us know if you have any questions! 

[mjkubo01]

Having the same issue with business type drop down

[Verbum]

Try on your Iphone

[jsfitness]

has this issue been resolved? NOW I cant even get the website for the application to load now. it keeps saying " error on our end".