Can’t login from laptop

I am able to login to square up from my iPad, however, when I try logging in from my laptop, it will not allow it. It keeps saying login cant be downloaded. 

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Alumni

Hey @Leemathews!

 

What browser are you using? 

 

Additionally, here are the suggested troubleshooting steps if your Dashboard is having trouble loading:

  • Check if your browser is up to date. If it’s outdated, go ahead and update it.
  • Clear the cache on your browser.
  • Remove any third-party toolbars or extensions from your browser.
  • If you’re not using Google Chrome, I recommend switching to this browser.
  • Check that Square services are not blocked by any security software installed on your computer. Please try uninstalling your security software then clearing your browser’s cache.

I'll look forward to your reply to make sure we get this resolved! 

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Isabelle
Square Community Manager
Learn about the Square Champions program here.
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