Can't edit Featured Items

I am trying to edit the descriptions of Featured Items. Here's what I've tried...

1) when I click on the pencil next to the featured item to make edits, I get a pop-up asking me to provide my email and password. When I do so, I get an "unexpected error" message and am unable to do anything else.

2) if I try to take the alternative route to edit the descriptions, I click on the featured item, and then try to click on the "edit item details" button. but this button redirects me to a new tab that is absolutely blank -- dead end

3) sometimes I've gotten the attached message, but can't figure out when/why/how that message happens.

HELP. I need to remove the "temporarily out of stock" description on these items so I can sell again!!

307 Views
Message 1 of 2
Report
1 REPLY 1

HI, Featured Items are items displayed on the Home Page.  To update stock, select each one under Items, Site Items.  

 

If on laptop or mobile and still having issues, have you tried updating your software?  

Hope this helps.
TERRI
284 Views
Message 2 of 2
Report