Can't disable Cash Management on Android devices

[Jay1]

The title of this thread has been edited by a Square Moderator from the original: "Cash Management on all devices and cant swtch off"

Having an issue with cash management on my Android devices.

Since the last update I'm unable to turn off Cash Management on individual devices.

When opening a ticket it prompts me to enter starting cash on every device

If I turn off it switches back on. If I opt to remove cash management from a device it says it will remove from all devices (which I dont want)

Unable to edit cash management on the dashboard either

Anyone else having this issue?

[_Violet · Accepted solution]

Hi @Jay1 👋

Just wanted to let you know that I've escalated this issue to our engineers for their review. I'll provide further details for you here, once I receive an update from their team. I appreciate your patience until then.

P.S. An update for the Square Point of Sale app for version 6.68 on Android will be available in the Google Play Store on 4/29. Be sure to update to the latest version, once this becomes available!

[GourmetOnWheels]

I have never experienced that so I won't know how to fix it

Sorry