Can Square Invoices Plus TEXT automated payment reminders?

If I upgrade to the Square Invoices Plus option, can it send automated payment reminders **via TEXT** with the "Split balance into milestones" option? i.e. We need to take a balance of say $1,500 and split it into 10 payments of $150 each and have it TEXT automatic payment reminders for each $150 increment.

 

Thank you in advance for your knowledge!

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Solution

Thanks for posting and welcome to the Square Community @LawOffice1 👋.

 

 

While you can send an Invoice by text, automatic reminders are not supported when you select Text message as a delivery method at this time. I'll make sure to mention this to our Product team, and I also suggest filing a feature request here. ( @Minion for vis on this as well 🙂)

Screenshot 2025-02-06 at 09.58.46.png

 

If you select the delivery method as Email, you'll see the option to set up Payment Split reminders: 

Screenshot 2025-02-06 at 10.35.44.png

However, if you select Text instead of Email, you won't see the Reminders option when setting up your Payment Schedule:

Screenshot 2025-02-06 at 10.37.00.png

Let me know if you have any questions!

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.

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Square Champion

HI @LawOffice1 

Welcome to the Square community.  Do you plan to send he original invoice via Text or Email?    I believe that the reminders which you can schedule multiple reminders per payment during a milestone will only be sent to the original sent invoice method. 

 

If you share the invoice via Email, then all payment reminders for future milestone payments will be made via Email. The same goes for if you send the first email via Text as well, all future payment reminders will be sent via Text.

Screenshot 2025-02-04 6.21.46 AM.png

I hope this information helps.

Dan
Square Champion
Check out Square support center for additional help.




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Alumni

Solution

Thanks for posting and welcome to the Square Community @LawOffice1 👋.

 

 

While you can send an Invoice by text, automatic reminders are not supported when you select Text message as a delivery method at this time. I'll make sure to mention this to our Product team, and I also suggest filing a feature request here. ( @Minion for vis on this as well 🙂)

Screenshot 2025-02-06 at 09.58.46.png

 

If you select the delivery method as Email, you'll see the option to set up Payment Split reminders: 

Screenshot 2025-02-06 at 10.35.44.png

However, if you select Text instead of Email, you won't see the Reminders option when setting up your Payment Schedule:

Screenshot 2025-02-06 at 10.37.00.png

Let me know if you have any questions!

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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Square Champion

Well shoot, thanks for jumping in and clarifying that @Lou8 .  Learn something new everyday!

Dan
Square Champion
Check out Square support center for additional help.




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