CRN number not accepted

Hello, my company in the UK has just completed the registration, but it may take up to 7 working days to register a business account in square because the CRN is not synchronized to your database. What should I do to speed up this progress, thanks .

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Hi @LostYao - thanks for your post and welcome to Square & the Seller Community ๐Ÿ™‚ 

 

That's correct - it can take up to 7 business days for Square to detect new company registration numbers. 

We don't have any way to speed this up, unfortunately, so I suggest trying again in a few days.

 

If you have any product-related questions going forward, let us know here or feel free to share some details on your business, we'd love to see it! 

Breffni
Community Moderator, Ireland, Square
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After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connectionsโ€”hereโ€™s to new adventures! ๏ŒŸ

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Hi @LostYao - thanks for your post and welcome to Square & the Seller Community ๐Ÿ™‚ 

 

That's correct - it can take up to 7 business days for Square to detect new company registration numbers. 

We don't have any way to speed this up, unfortunately, so I suggest trying again in a few days.

 

If you have any product-related questions going forward, let us know here or feel free to share some details on your business, we'd love to see it! 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question โœจ

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connectionsโ€”hereโ€™s to new adventures! ๏ŒŸ
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Is it still 7 days we have to wait?

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Square

Hey @MKGeocaching - yes, it can take up to 7 business days for Square to detect new CRNs, this process has not changed. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question โœจ

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connectionsโ€”hereโ€™s to new adventures! ๏ŒŸ
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Disappointing to hear that your timings have not improved. Its worth noting your competitors have already updated their databases and allowed us to register.

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Square

I appreciate this feedback @MKGeocaching and will pass it on internally. 

 

If you need help with anything, please let me know. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question โœจ

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connectionsโ€”hereโ€™s to new adventures! ๏ŒŸ
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Did you end up having to wait 7 days then? I was researching timeframes, and i read that you get a CRN once your company is registered with Companies House, and that's usually processed in 24 hours. I guess the rest of the time is just waiting for feeds and platforms to synch?

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