Business name will not update in app

[DaveTroy]

I updated my business name using a PC on square.com. My business name has not updated in the Point of Sale app or the beta version of the application. I get a notification with an error when I attempt to update the business name in the app, Therefore, when I attempt to order a debit card, the business name displays incorrectly on the card. 

Current business name displayed on square account website: InnerView 360

Displayed on apps: INNER°View

How do I get the business name set to, "InnerView 360"?

[ryanwanner]

When I updated my business name, I saw the same problem. Try logging out of the app, force closing it, reopen, and log back in. That fixed it for me.

Hope this helps!

[DaveTroy]

Thank you

I went so far as to force stop, delete cache and when it didn't help, I uninstalled and reinstalled. Still the same.

Thanks for the idea, though.

[ryanwanner]

Ok. If you uninstalled it, you'll have to re-login, so that nixes that idea. 🙂

On your dashboard, make sure you've updated your business name in two spots:

Account & Settings main page

Account & Settings -> Business -> Locations

Changing only the main page doesn't change your location name. Open up any/all locations you have listed and verify the name is updated there.