Bill Pay scrolling

[Hildenbrand]

When choosing a vendor on the bill pay app I am unable to search or see all the vendors I have created and have been verified. This is only a problem in the app and I can only choose from the first three vendors. I am unable to scroll down to other vendors. This is a new problem and I used to be able scroll down and search. I am able to use if on a laptop and on my phone on the website but not in the app. I have logged out, updated and reinstalled and still have the same problem on both the invoice app and estimate app.

[_Violet]

Hi there, @Hildenbrand - Thanks for reaching out to us here on the Seller Community.

I've forwarded this to the Square Bill Pay team so they can take a look. I'll reach back out to you here once I receive a response from their team. Thanks for your patience.

[_Violet]

Hi there again @Hildenbrand - Thanks for your patience 🙏

I have received a response from the Bill Pay team. Here's what they let me know:

"In our mobile apps, it is expected behavior that we only show the top 3 vendors - this is to avoid a long vertical scroll for the mobile form factor. The Seller can start typing the vendor name in the search box, and the relevant results will show up."

I hope this information is helpful, but please do let me know if you have any additional questions.

[Hildenbrand]

The issue has just been resolved. Before you were not be able to search or type in the bar or would only show the first three. They must have fixed the problem. Thanks. 

[_Violet]

Good to hear, @Hildrenbrand! Thanks for confirming 🙂