@AnnieZC Thank you so much. Also, thank you for explaining the uncategorized sales is the exact amount you are off. I was pretty sure that the cash/card thing could not possibly be the real problem. Now..
Whatever idiot told you to ignore the uncategorized sales needs to be flogged (and maybe fired, especially if they are a Square support person @Sammie_C.). Statements like that make us accounting nerds roll over in our graves. NEVER ignore a number, as you already proved you understand.
Yes, if you a) see a sales as uncategorized and b) your are dead certain that all of your items have categories assigned to them, then you can be 100% certain your employees are adding custom amount to their transactions. You have two choices here if you don't want them to do that, which I would recommend:
- Put the fear of god in them and tell them that custom amounts are punishable by unemployment, then follow through, or
- Go to your team permissions and toggle off the Checkout permission "manually enter custom amounts." Custom amounts will still be allowed, but a manager override will be required.
Otherwise, your report looks like you are good to go. May I ask how you are planning to do your daily revenue accounting? And what accounting software you use? Of course, you can manually enter these numbers but I know a few very good third-party apps that automatically do all of the revenue accounting journal entries for you (for a small fee, of course). I'm using one and don't regret that expense even a little. LOL
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
