*BUG* Cannot edit item catalog 9-1-23 Error Online Dashboard ---- Disappearing Transaction *UPDATE

[Donnie-M]

@DannyH Just tagging to see if this is something with a beta and not a general bug.

I cannot edit items in the online dashboard.  As soon as I go to save any changes I get a error try again later.  I can edit in the point of sale app, but the changes are not syncing with the catalog.  I tried editing and did a cash sale with the edited item and the transaction said "offline" and then disappeared.  Screenshots Attached.

I edited the friday special and did a cash sale 100% discount...it was in the transactions tab...and then disappeared as though it never happened.

Transaction is missing from online transactions and the point of sale.  I think due to the edit to the item and then it not syncing.

Copy of receipt that is missing:

***UPDATE****

Online catalog editing seems to be ok but it is not syncing with the dashboard item catalog or POS currently At 8:51 AM

[Donnie-M]

Online Weebly Dashboard I can edit the item and the changes stick, but it is not syncing with the POS catalog.

[MayaP]

Hey there @Donnie-M I am sorry you are having issues and would like to help! I am a little unclear about what the exact issue is though. Can you clarify? Is the problem items not syncing from the app to Dashboard, or the Weebly? And you are missing a processed transaction? 

[Donnie-M]

@MayaP Yes, I have an item I cannot edit in the online dashboard but can edit in the weebly dashboard (previously worked fine).  Also, I edited the item in the point of sale and then the point of sale said it was offline and then the transaction was gone from the transaction log.  I have the receipt for the transaction, and in no circumstance should a transaction go missing from the transaction log without a sync issue. (it was a cash transaction).

[Donnie-M]

@MayaP This item was sold out online but is not showing available (monday special) and I cannot edit it in the online browser under the regular dashboard

.

I have turned online ordering off at all my stores as items have been listed as available when they were unavailable.

[Donnie-M]

Another Thread Similar Issue Today

https://www.sellercommunity.com/t5/Troubleshooting/Getting-this-rediculus-msg-when-trying-to-update-... 

[MayaP]

It's a little hard to see the picture with the error message above. Is there any way we can zoom in so we can see exactly what the error says? Thank you @Donnie-M !

[Donnie-M]

I have tried an incognito browser also and same results on different items.

[Donnie-M]

@MayaP Someone whacked the bug!  I am back working now.

[MayaP]

Oh good, glad this got resolved! If you need anything else let us know @Donnie-M