Automatic plan upgrade today my website is down

[Springwood1]

Today, my professional plan is due to automatically upgrade to the new Plus plan. My website is down and my account is not showing as being upgraded yet. Is there a long downtime during the upgrade?

thank you in advance

[Sineaid · Accepted solution]

Hi @Springwood1,

Thanks for reaching out to the Community on this. 

Your site should not experience any significant downtime or disruption during a subscription upgrade or renewal. If you're still having trouble with site visibility, I'd recommend republishing from your Site Editor.

1. Sign in to your Square Dashboard and go to Sales channels > Online > Website > Edit site.

2. Select Publish. 

3. Click the link to your live site in the confirmation popup window to access your site.

If you're still encountering issues after that, could you share a link to your site and a screenshot of any errors that you're seeing on your Dashboard? I'd be happy to take a closer look.