Assigning a custom amount to an item in the library

[director_oxmark]

A staff member created a custom amount for an item that was already listed in the library and took payment for the sale.  To appease the accountants I need to assign the item in the library to this custom amount so it all tallies up. Any ideas?

[Sam_400º]

Custom amount refund and then sell the right item? 

You could go to the transaction and refund to a gift card so the customer doesn’t get the money back if they paid by card, then do a sale using the gift card for the item it was meant to be. Not perfect for time line etc. but should do the trick. 

[LOG]

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