Are there recommended image sizes for online store products?

[adrianparkinart]

The help files say there is a  Size button, however it  doesn't appear as described and no indication is given as to what ratio images need to be in to display correctly. Any 'crop' setting used still trims my images so the full image cannot be seen.

[Seamus]

Hey @adrianparkinart,

Thanks for your message and sorry to hear you're having trouble with images!

I'm assuming you may have already read over these instructions? Are you able to post screenshots of the issue so I can take a further look? Alternatively, our support team would be best placed to help here - You call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time) or email via this form!