Solved: Re: Appointments disappearing from the schedule? - Page 2

Alisonweatherly · ‎04-17-2021

Random appointments are disappearing and then reappearing resulting in me being over booked for that time slot. How can this be fixed?

isabelle · ‎04-19-2021

Hey @Updoman @Alisonweatherly @Ty863 and @AnneElizabeth!

Can you try logging in and out of the app? If that doesn't work - please try deleting and reinstalling the app.

That should resolve the issue. Please let me know if not 👩🏼‍💻

Isabelle

Square Community Manager

Learn about the Square Champions program here.

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JJ_ · ‎06-14-2023

Hello there @Whit787

Since you mention this has been happening for some time now, I recommend you reach out to our Appointments Support Team. They will be able to take a closer look at this situation and point you in the right direction. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday.

You can also get in touch with our Messaging and Email Support Teams here.

JJ
Community Moderator, Square
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