Apple Pay not showing again

[Twiggy]

@JessRog 

Apple Pay not showing xxx '

[tranguyen · Accepted solution]

Thanks for sending that on @Twiggy! I can definitely have a further look here. Just to make sure I have all the information to try and reproduce this on my end, is the iOS on the iPad up to date and Apple Pay is fully setup? 

[Twiggy]

/

[tranguyen]

Hi @Twiggy, I'm just stepping in for Jess here! I had a quick look at the website and was able to see the option for Apple Pay on Safari.

To make sure I'm not missing anything, can you send me a link to the item you're testing and let me know the version of Safari you're using?

[Twiggy]

Working on iPhone but not showing in safari 14.2 iPad Air 2

 

[tranguyen · Accepted solution]

Thanks for sending that on @Twiggy! I can definitely have a further look here. Just to make sure I have all the information to try and reproduce this on my end, is the iOS on the iPad up to date and Apple Pay is fully setup? 

[Twiggy]

Yes  as far as i know there  is a card in the wallet.  I don’t have google pay - google pay still shows if no google pay account?  Does Apple Pay only show on an apple device with Apple Pay verified on it? Need to check this when have all the information in front of me.  

[tranguyen]

Glad to hear Apple Pay is working for you now @Twiggy!

[Twiggy]

OK - card not verified for Apple Pay my end on iPad.  Weird that google pay shows up even though I don’t have a google pay account.  Sorry to have wasted your time. 

[Sam_400º · Accepted solution]

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@Twiggy wrote:

Weird that google pay shows up even though I don’t have a google pay account.  Sorry to have wasted your time. 

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I thought the same - so clicked on it when I was testing something on mine. It works the same sort of way as PayPal, so then the customer logs into google & pays with that. Not like apple pay where it does it on the device. 

[Twiggy]

Yes its very hard to replicate what a customer sees on your site - I've many customers who don't have a device and several won't put their cards on a device.

We also have 1 bar reception as a phone mast is down - one often only gest 3g or no service.  

It's great though having to think one step aead all th etime . The QR payment idea is great.