Anyone with a Drive Thru?

Hi there!  I am opening a drive thru kiosk and determining which POS system to purchase.  Does anyone have any experience with the handhelds or use them in a drive thru?

 

I'd love for staff to be able to receive tips, just as they would at our walk in stores but the majority of our customers pay card.  I also feel it's too tacky and uncomfortable to ask customers "do you want to add a tip," so I'm leaning toward the handheld for best option for customers to "DIY" quickly. 

 

Any thoughts or other options you've done instead?

 

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@zencoffeeco The terminal is a great option especially as a connected terminal where you can ring in the order on a full size tablet and then just pass the terminal to the customer for them to complete the sale.  I have seen a couple of sellers either mount the terminal to the outside of the drive thru window, hand it to the customer, hold it for the customer, or place it on a pole kind of like a selfie stick to extend it to the customer.

 

Any of these iterations works quite well.  The tip screen is automatic and doesn't require the ask by the staff.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

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