Anyone having issues with marketing campaign images not loading on iphone email accounts?

[chrysagirl]

Anyone having issues with marketing campaign images not loading on iphone email accounts?

I created all images on my microsoft laptop ( Surface Pro) and can see the entire campaign/ images in any email account on that however I can't see any images including the default SMs in the campaign template when it's viewed on my iphone or any other users iphone. 

[chrysagirl · Accepted solution]

Found my answer...It was due to the load remote images option not being on within the iphone's mail settings. settings>mail>load remote images

[isabelle]

Hey @chrysagirl!

Thank you so much for posting in the Seller Community and for circling back to provide us a best answer to your own question. We really appreciate that - because now other sellers with the same question will be able to find your answer!

Thanks again and we hope to see you around 🌟