Hey @MUDE, thanks for flagging this.
Sorry to hear that. Had you recently toggled off the ‘Custom sync settings’ option and toggled it back on?
If you did so and your item descriptions were originally created in Square Online and the Square Item Library descriptions are blank, the empty descriptions in Square Item Library will replace what’s in Square Online. This causes Square Online item descriptions to be blank as well, effectively deleting all of your items.
It would be good to rule that out first of all and if that is not the case, could you please send links to a couple of items this occurred with so I can take a closer look, thanks.
Breffni
Community Moderator, Ireland, Square
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