Brought home a jack, did not work, shows as connected on the app, however does not show any processing on my phone. I have an Android phone, tried a USB
C to 3.5 mm adapter. Is it possible for the transaction to take a long time to start showing as processing? On my Contactless Reader, the transaction process and is approved almost immediately. thanks
@thefrontporch2 I would recommend continuing to use your contactless reader. You will be able to process more payments faster. If you come across a card that does not have a chip or tap feature you can always enter the card details in manually as well.
thanks for the suggestion, that makes sense and what I will do!
@thefrontporch2 If you swiped a mag stripe card and the transaction fully finished then you should be able to see it in transactions. If you swipe a card and nothing happens then it is not connecting properly to your phone. There would not be a delay in the transaction processing.
Just a thought is the headphone adapter that you have, is it a TRS jack? TRS jacks just provide stereo for the right and left side of headphones. What you need is a TRRS jack, it provides right and left channels, plus enables the microphone. The microphone is what the Square Magstripe Reader requires to process transactions.
Here is a link to a usb-c to 3.5 mm headphone jack that I use with no problems.
I want to add I do use it on an iPhone 15, but it does stae it works with both ios and android.
@thefrontporch2 I would recommend continuing to use your contactless reader. You will be able to process more payments faster. If you come across a card that does not have a chip or tap feature you can always enter the card details in manually as well.
thanks for the suggestion, that makes sense and what I will do!
@thefrontporch2 I am glad I could help!
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