2 Way sync with Google Calendar

[wwdotcomputers]

I am having trouble syncing with Google Calendar. If I add something to Google, it syncs over to Square. However, if I add something to Square, it does not sync to Google.

[Joe · Accepted solution]

Hi there, @wwdotcomputers 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us!

So sorry to hear about the trouble syncing your Google Calendar with Square Appointments! We are here to help. 

Try the troubleshooting steps below, they should be able to get you where you need to be:

• Make sure that your browser is up to date.
• Clear the cache on your browser. You can access the Help menu of your browser to locate step-by-step instructions on how to do this.
• Refresh the page.
• Switch to a different browser. We recommend Google Chrome.
• Try syncing your calendar again by clicking Reset All Calendars from your Square Appointments dashboard. Then, try to relink your calendar.

Note: It may take up to 30 minutes for the calendar sync to complete.

Keep us updated on your progress! We want to make sure this gets solved for you.

[wwdotcomputers]

I have just now tried that. I think what is going on, is that when the Square exports to Google, it exports as a sub calendar that the web can not see. I see it fin on my android Google Calendar.

[Joe]

Got it, @wwdotcomputers! Were those troubleshooting steps able to resolve your issue?

[wwdotcomputers]

I am afraid it did not.

[Joe]

Got it - thanks for letting us know. 

Would you mind flagging this over to our Support Team directly? They can jump into your account with you insure setting are operating correctly.

We will keep an eye out for your contact! 

[Kinetricwellnes]

I have been able to see my calendar for a long time now and it disappeared all of a sudden. I went through these steps again and now it wants to charge $29 a month for this feature. Is this real?! 

[Zeke_Music]

Yep, same thing happened to me except I am using the IOS cloud calendar. I am independent music educator 

and paying an extra $29 a month just to have a "hard copy print" is not something I am going to do,

[Zeke_Music]

Maybe Square can add print functionality to it's calendars?

[cachabot14]

No longer able to sync Google Calendar without upgrading to plus. I've been using square for years, another company that doesn't value it's customers.