"We're sorry, something but something went wrong"

[Janaleegal]

Whenever I have a massive item to enter with several variations (only those items that take about an hour each to enter with SKU, vendor, quantity, and option information), I go to save it at the end, and I get the error message, "We're sorry, but something went wrong".  There is NO OPTION that I can find after that happens to save my work.  I'm about to pull my hair out.  Is there no way that Square can autosave your work and keep this from happening??? And is there any way to restore all the work that you are forced to abandon to get out of the screen and start over?  

[KimsBooks]

This has been continuing for YEARS. If you follow the thread, this issue has continued for at least 3 years. 

We reported just over a year ago and have seen no action taken.

[_Violet]

Hi @KimsBooks - Thanks for reaching out to us here on the Square Seller Community to bring this to our attention. I'm sorry to hear about this frustrating issue.

I know you mentioned you reported this about a year ago, but I suggest that you contact our Support Team so they can take a look at your account and see if they can replicate the issue. If the issue can be replicated, they will create a support ticket for our engineers to investigate this further. This is something we're not able to do via the Seller Community. Please reach out to Support directly by logging into your Square account and heading here.

Thank you for understanding.

[SewDejaVu]

I'm having this issues constantly. Even if i duplicate the product. How am i supposed to enter an entire inventory when i cant get past one item.

[MayaP]

Hey @SewDejaVu, I see this is your first post, thanks for joining The Seller Community. We are happy to have you! 

I apologize that you are having issues entering inventory and I understand this is frustrating. I want to confirm some details to assist better. Are you using the import feature on the Dashboard? Could you let me know if you're getting an error message? If so provide the error message so I can investigate this further. 

Thank you!