"Error Loading Transactions" when searching by item

[amandaemac]

For the last month or two, I've noticed that quite often when I search transaction history for a certain item, I get an error result that says "error loading transactions." I have two different businesses that both use Square, and this happens at both businesses and on various devices. (Not counting the Square register, which I know for some reason does not allow you to search transactions by item -- but that's another thread/complaint/request.) 

This happens on both ipads and my iphone app. I'd say it happens about 30% of the time and is quite frustrating!  Anyone else experiencing this or know if there's a fix? 

Thank you. 

[_Violet]

Hey @amandaemac - Thanks for reaching out to report this issue. I'm reaching out to the team that owns this feature to gain more insight as to what may be causing this.

I'll follow up with you here once I gather more info!