does Grubbrr integrate with Square Stand?

[vinniex]

Hi guys,

I recently purchased a Square Stand. I intend to use it a self serve terminal for a burger shop.

I am trialling GRUBBRR but cannot seem to integrate the app with the Square contactless reader and card reader - the GRUBBRR app comes up with a code to pair with the card facilities but there does not seem to be any way to get the card facility to connect to anything else but the square app.

Any thoughts here?

[Laurie_]

Hey there @vinniex,

Sorry to hear you're running into these issues with your GRUBBRR integration!

If you need assistance connecting Square hardware with GRUBBRR you'll want to contact their Support Team directly as they handle the integration with Square.

You can visit their website for troubleshooting guides or email their Support Team at [email protected].

If for some reason they are unable to assist you, please keep a record of your support ticket number so that our team can follow up here.

[vegetableroot]

Did you find a solution?

I was trialing Grubbrr late last year. I got payments working but they don't go into the square ecosystem properly, e.g. everything would be an item called "custom amount" rather than the item name. Nothing would go into the KDS either so ultimately Grubbrr wasn't useable.

I was really keen on a kiosk solution but it seems like square won't be adding this feature. I would suggest migrating to Abacus as they have all the same functionality of square with the addition of having ordering kiosks.