Why won't my coupon code work with my Facebook campaign?

[Adore]

[The title of this thread has been edited from the original: Coupon code won't work]

I created a coupon code, and promoted it through a Facebook campaign, when the code is redeemed at checkout it declines payment, and won't let my customers checkout with the code. Anyone have an answer?

[Alex_]

Hello @Adore,

Thank you for posting in the Seller Community. Welcome.

For this question, we recommend contacting our Weebly Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.