Why the message... This store is not yet accepting payments?

[ArlanaC3pottery]

I have set up my bank account and items, but when I click on an item, it still says "This store is not yet accepting payments"

Please help

Arlana

[BernadetteA]

Hi @ArlanaC3pottery 

Sorry to hear you are having trouble with your store. Can you please post a link to your site so we can take a look?

[ArlanaC3pottery]

Yes... please... 

My page still is not showing up as secure and my items are not showing as available!

www.creativeclayconnection.ca

Arlana

[BernadetteA]

Thank you for your patience, @ArlanaC3pottery

I checked the site, and it looks like there was an issue with the SSL which was preventing the items from being available to add to the cart. 

Everything should be working properly now, but please let me know if you still see an issue from your end. 😊

[ArlanaC3pottery]

Yes... it solved the SSL and accpeting payments, but I am still having trouble with the physical items showing as not available? I have put them each as having 1 item available, but it says "status unknown" on both location inventory selections? I am thinking I should remove one of the locations, but not sure why niether of them show as active?

Arlana

[BernadetteA]

Can you post a link to one of the items on your site that shows this error? 

[ArlanaC3pottery]

Sure... All of the actual physical items say they are "not available"

Here is a link to one of them... why does it say "false" so many times in the URL?

https://www.creativeclayconnection.ca/product/heavenly-angels-with-lights-/19?cp=true&sa=false&sbp=f...

Here is the link to the page that shows all the items

https://www.creativeclayconnection.ca/shop/pottery-for-sale/5

Thank you!

Arlana

[BernadetteA]

Are you tracking stock on the item? It looks like the first link you posted does not have any stock. 

Can you try clicking on the item to edit, then scrolling down to the stock section? Let me know if that doesn't help 😊

[ArlanaC3pottery]

I have added inventory to all the items, there is only one that has sold and I have marked as such. All the products have 1 added in inventory. 

While logging on here, it says that Arlana@C3 is recognized, on the item page, on the track inventory, it shows 

Arlana @ C3 Status unknown

I did reply earlier, but my message disappeared?

Arlana

[BernadetteA]

Can you please reach out to our support team? We have limited access to accounts from this page, and I think it would be best to have a rep work on this with you one on one 😊