Why are my items from Square not syncing with my WooCommerce integration?

[the2bluebirdsau]

The title of this thread has been edited from the original: woocommerce not syncing. 

Hi there,

I have just recenlty re-imported products from square into woocommerce, however when new products are added to square, they are not transferring over, even when i do a manual sync.

I am using the WooCommerce Square plugin by Woocommerce.

I have been having nothing but problems ever since making square my master record.

Any assistance would be greatly appreciated.

[Katie_SQ]

Hi there @the2bluebirdsau 👋 Really sorry to hear about these syncing issues with your WooCommerce integration.

As this integration is operated and managed by WooCommerce, I’d recommend reaching out to their Support Team directly so they can take a closer look at your sync settings and investigate further.

If for some reason they’re unable to assist, please reach out to our Support Team with your support ticket number, and we’ll see what we can do from our side. You can call our Phone Support Team on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email.

Please let me know if you have any other questions!